Alesis DM5Pro Kit Spécifications Page 143

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APPENDIX A:
TROUBLESHOOTING
If you experience problems while operating your DM Pro, please use the following
table to locate possible causes and solutions
before contacting Alesis customer
service for assistance.
Symptom
Cause
Solution
The display does not light
up when the ON/OFF
switch is turned on.
No power.
Check that the power
cable is plugged in
properly.
Bad connections.
Check your audio cables;
if necessar
y
, swa
p
cables.
No sound.
Volume is turned down.
Raise the [VOLUME]
knob.
Effects are noisy.
Effects send too low,
return too high.
Turn output of effect
device up and reduce
Aux Return level on
mixer. Increase Aux Send
levels.
CHECKING THE SOFTWARE VERSION
To check the software version of your DM Pro, press [KIT] and then hold down both
sides of the [< CURSOR >] button. A screen like this will be displayed until you let
go of the button:
DMPro v1.00
Trg Ver. 1.00
REINITIALIZING THE DM PRO
Very rarely, you may encounter a situation where the DM Pro (or any product ever
made) will “freeze up”, or stop functioning normally. In the unlikely event that this
occurs, there are a couple of things you can do.
First, try simply turning the DM Pro off and then on again. This is definitely the first
thing to try if you were editing a Drumkit or Drum and hadn’t stored it to the User
bank before the unit “froze.” Chances are that your previous edits will still be there
when you power the unit back on. Once you have, store whatever you were working
on and then re-initialize anyway, just to make sure there’s no bad data lurking about
somewhere.
If turning the DM Pro off and then back on doesn’t clear up the problem, there’s a
slightly stronger option available. But be aware that any edits you were working on
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